Effective October 10, 2026
Introduction
This Privacy Policy explains how Survival Enhanced collects, uses, protects, and retains information when you use SurvivalEnhanced.com, our Discord community, ARK: Survival Ascended servers, store, account systems, events, or related services.
1. Who We Are
Survival Enhanced is an independent, unofficial ARK: Survival Ascended gaming community. We operate websites, game servers, Discord community spaces, account systems, and related digital services.
2. Information We May Collect
Depending on how you use Survival Enhanced services, we may collect:
- Discord account information (such as your Discord user ID, username, and avatar) when you authenticate or link your account;
- in-game and server information (such as player names, tribe names, in-game statistics, and server activity);
- limited order and transaction information related to purchases;
- support ticket or communication content you submit to us;
- server logs and moderation-related records;
- basic technical information (such as cookies or local storage identifiers) used to operate our website.
We do not collect categories of information beyond what our actual systems and services reasonably require to operate.
3. Discord Authentication and Account Linking
Survival Enhanced may allow you to sign in using Discord OAuth. When you do, we may receive basic profile information made available by Discord, such as your Discord user ID, username, and avatar, in order to identify your account and connect it with your in-game and community activity.
Use of Discord is also governed by Discord's own terms and privacy policy.
4. Game and Server Information
We may collect and store information related to your gameplay, including player names, tribe names, server activity, and in-game statistics, in order to operate server features, leaderboards, and account tools.
5. Payments
Purchases may be processed through third-party payment processors or store providers. Survival Enhanced does not directly store full payment-card information. We may receive limited order information (such as transaction confirmation, product purchased, and order status) necessary to fulfill purchases, provide support, and investigate payment disputes.
6. How Information Is Used
We may use the information we collect to:
- operate and maintain our servers, website, and account systems;
- authenticate and link accounts;
- process purchases and provide support;
- maintain player statistics and leaderboards;
- moderate our community and enforce server and community rules;
- investigate security issues, fraud, or abuse;
- communicate with you about your account, purchases, or support requests.
7. Player Statistics
We may display certain player or tribe statistics (such as in-game activity or rankings) as part of our community features. These statistics are generally tied to in-game names rather than real-world identity.
8. Server Logs and Moderation Data
We may retain server logs, chat logs, and moderation records (such as warnings, bans, or reports) as necessary to enforce our rules, investigate incidents, and maintain community safety.
9. Cookies and Local Storage
Our website may use cookies or local storage to support basic functionality, such as keeping you signed in or remembering preferences. We do not currently use advertising cookies or third-party ad-tracking technologies.
10. Third-Party Services
Survival Enhanced relies on third-party service providers to operate our services, including Discord, Supabase, Vercel, and Cloudflare, among others. These providers may process certain information on our behalf as part of providing authentication, hosting, database, and content-delivery infrastructure.
Use of these services is also subject to each provider's own terms and privacy policy. We do not control, and are not responsible for, the privacy practices of third-party services.
11. How Information May Be Shared
We do not sell personal information. We may share limited information with third-party service providers described above where necessary to operate our services, or where required to comply with applicable law, legal process, or to protect the rights, safety, or property of Survival Enhanced, our community, or others.
12. Data Security
We take reasonable steps intended to protect information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Data Retention
We retain information for as long as reasonably necessary to operate our services, maintain account and gameplay records, comply with legal obligations, resolve disputes, and enforce our rules and agreements.
14. Account and Data Requests
If you have questions about your information, or would like to make a request related to your account or data, please contact us through our existing support system.
15. Children and Age Restrictions
Survival Enhanced is intended for users who meet the minimum age requirements of the platforms and services we use, including Discord's own age requirements. We do not knowingly direct our services toward children below those requirements.
16. International Users
Survival Enhanced services may be accessed by users located in different countries. By using our services, you understand that your information may be processed and stored in locations outside your own country through our third-party service providers.
17. Third-Party Links
Our services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their own privacy policies.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes should be reflected by updating the effective date on this page. Continued use of Survival Enhanced services after updated policy becomes effective constitutes acceptance to the extent permitted by applicable law.
19. Contact
For questions about this Privacy Policy, account data, privacy requests, or how Survival Enhanced handles information, contact us through one of the official channels below.